RCM25
Meet the Top 25 RCM Leaders of 2025
Alex Verdugo Revenue Cycle Manager Western Surgical Group
These leaders are building teams and driving innovation to combat some of the toughest challenges across revenue cycle management. These leaders either self-applied or were nominated by a member of their team who recognized the work they are doing to make RCM more effective and efficient. Click on a winner's snapshot to read what stuck out to us in their nomination.
Top 25 RCM Leaders
Top 25 Billing Leaders
Top 25 RCM Teams
The RCM25 honors leaders and teams who are driving meaningful results behind the scenes, often without the credit they deserve. From quiet impact to well-earned recognition, meet the innovators who are changing the face of revenue cycle.
For nearly four years, Alex has overseen the intricate financial processes that keep Western Surgical Group running efficiently. His work ensures that billing and reimbursement systems operate seamlessly, allowing surgeons and clinical teams to focus fully on patient care. With a steady hand and a solutions-oriented mindset, Alex supports the practice’s commitment to delivering exceptional surgical outcomes to the community.
Alyssa Voorheis VP, Revenue Cycle Management Keplr Vision
Alyssa Zimmerman Revenue Cycle Manager Medical Associates Plus
Kelly Wescott Vice President, Revenue Cycle Hopebridge
Brandon Bigelow VP, Revenue Cycle Management Anne Arundel Dermatology
Alyssa brings over a decade of strategic planning and operational leadership to Keplr Vision, guiding revenue cycle performance across a multi-state, private equity–backed network. She has led transformative initiatives in automation, outsourcing, and process improvement, ensuring the organization can scale efficiently while maximizing revenue. As a trusted partner to senior leadership, Alyssa’s work strengthens both the financial health of the business and the experience delivered to patients nationwide.
Alyssa Voorheis VP of RCM Keplr Vision
As the Revenue Cycle Manager, Alyssa ensures that Medical Associates Plus can keep pace with its rapid regional expansion — now serving over 50,000 patients annually across more than 20 locations, including mobile and newly expanded facilities. From enhancing billing workflows to managing reimbursement operations, she plays a vital role in sustaining the practice’s mission to deliver affordable, comprehensive care regardless of insurance status. Amid ongoing infrastructure upgrades and community outreach, Alyssa’s leadership helps preserve financial resilience and operational agility in support of patient-first priorities.
Kelly Wescott brings over 25 years of revenue cycle leadership to her role as VP of Revenue Cycle at Hopebridge Autism Therapy Centers. She has driven financial performance and operational excellence for large provider groups and hospital systems, leading initiatives in coding, billing, system optimization, and the development of centralized and virtual business office structures. A dedicated mentor and educator, Kelly combines deep technical expertise with a passion for building strong teams that thrive amid the complexities of today’s healthcare environment.
Brandon brings more than a decade of expertise in optimizing revenue cycle performance to one of the Mid-Atlantic’s most respected dermatology networks. He has guided the organization through innovations in billing, collections, and process efficiency, ensuring both financial strength and a smoother patient experience. His leadership helps position Anne Arundel Dermatology as a growth-minded practice that continues to expand access to exceptional skin care.
Brandon Bigelow VP of RCM Anne Arundel Dermatology
Chris Hernandez Head of RCM Midi Health
Chris Lindsey Revenue Cycle Director OrthoGeorgia
Elie Andary Director, Billing Operations Totalcare
Erin Petrie VP, Revenue Cycle Management Heart & Vascular Partners
Garland Goins VP, Revenue Cycle Management CardioOne
Janine Henschel Revenue Cycle Manager Rippl Care
January Taylor VP of Business Operations Commonwealth Pain & Spine
Melanie Suranto SVP, RCM & Credentialing Privia Health
Kim Bauer Director of RCM Illume Fertility
Kim Limmani VP of RCM Access Telecare
Kristi Lee VP of RCM Millennium Physician Group
Malikah Hodo Director of Revenue Cycle Tryon Medical Partners
Merrick Calmer Director of Operations White-Wilson Medical Center
Michele McCallum VP, Revenue Cycle CareAbout Health
Richard Pascarelli Director, RCM & Billing Operations South Shore Health
Sharlene Seidman SVP, RCM Yale New Haven Health
Ruby Ramos VP RCM Allied Digestive Health
Tennille Lizarraga EVP, Revenue Cycle ApolloMD
Travis Otto Director of Finance Fox Valley Orthopedics
With over 18 years in revenue cycle leadership, Chris has built and scaled operations for some of healthcare’s most innovative, high-growth organizations. At Midi Health, he drives operational excellence that supports the company’s mission to expand access to women’s healthcare. His career includes founding the RCM function at Genome Medical, leading a 25-person team at Bicycle Health, and overseeing $300M in annual revenue at the Catalight Foundation — experience that equips him to design scalable systems for lasting impact.
Chris oversees the revenue cycle operations at OrthoGeorgia, ensuring financial efficiency and patient-friendly billing processes across the group. Under his stewardship, the practice has consistently delivered high-quality orthopedic care while maintaining strong financial performance, supporting everything from cutting-edge surgical procedures to community outreach. His work helps sustain OrthoGeorgia’s reputation for both clinical excellence and organizational health.
With a sharp eye for process improvement, Elie has strengthened TotalCare’s billing operations to keep pace with the demands of a growing healthcare network. He has introduced efficiencies that not only improve turnaround times but also enhance transparency for patients and providers alike. Elie’s work ensures the financial side of care runs as smoothly as the clinical, helping the organization remain both patient-focused and financially strong.
Elie Andary Director of Billing Operations Totalcare
For the past three years, Erin has guided revenue cycle strategy at Heart & Vascular Partners, ensuring that financial operations support the practice’s vital mission of delivering expert cardiovascular care. Her leadership streamlines billing and reimbursement workflows, preserving both fiscal strength and patient-centered service during critical care encounters. By fostering close alignment between administrative teams and clinical providers, Erin helps sustain the practice’s commitment to seamless, high-quality cardiovascular outcomes.
Erin Petrie VP of RCM Heart & Vascular Partners
Garland has played critical leadership roles in healthcare revenue cycle management, rising from early finance positions at GE Capital to serving as Director of Revenue Integrity at Duke University Health System and VP roles at Avance Care before joining CardioOne in December 2024. As VP of Revenue Cycle Management at CardioOne, Garland now leads revenue strategy, optimization, and compliance efforts, drawing on his deep expertise in finance and process improvement.
With over 13 years of experience spanning revenue cycle management, healthcare operations, compliance, and medical billing, Janine has built a career on optimizing financial performance while enhancing patient care. She brings particular expertise in startup environments, where she has successfully built RCM infrastructure from the ground up and streamlined workflows for efficiency and compliance. At Rippl Care, her leadership leverages technology and innovation to improve outcomes, reduce errors, and ensure a seamless experience for both patients and providers.
Leading operations at the fast-growing, privately equity-backed Commonwealth Pain & Spine—which spans multiple clinics across Kentucky and Southern Indiana—January plays a crucial role in turning strategic growth into patient-focused results. January’s work ensures that as the network scales, service delivery remains seamless, innovative, and deeply rooted in compassionate, evidence-based pain management.
Melanie Suranto leads with relentless focus on innovation and partnership at Privia Health. Under her guidance, Privia has transformed its RCM operations by deploying robotic process automation to minimize manual tasks, launching new service lines like CODER+ and BILLER+ to improve coding accuracy and reduce denials, and streamlining workflows across credentialing that directly address today’s regulatory and payer complexity. In a landscape shaped by the No Surprises Act, expanded telehealth, and evolving payer policies, Melanie’s team built the “National COVID-19 Workbook” to centralize policy clarifications, keep providers informed, and protect both revenue and patient trust. Her ability to marry strategy with execution—aligning tech, people, and process—makes Melanie’s leadership vital to keeping RCM effective, adaptive, and resilient.
With more than two decades of experience in healthcare revenue optimization, Kim has elevated Illume Fertility’s financial performance through strategic reimbursement practices and streamlined operations. Her leadership fosters collaboration across teams, resulting in improved denial rates, stronger payer relationships, and enhanced patient satisfaction.
At Access TeleCare—now the nation’s largest provider of acute specialty telemedicine—Kim's leadership in revenue cycle strategy plays a vital role in enabling rapid, sustainable growth. The organization serves around 20% of U.S. hospitals, spanning neurology, behavioral health, hospitalist medicine, and other specialties, all while maintaining Joint Commission accreditation and HITRUST-certified platforms. With telemedicine adoption soaring, her work ensures that billing, payer contracting, and revenue workflows support both clinical innovation and financial resilience.
Kim Limmani VP RCM Access Telecare
Kristi Lee is Vice President of Revenue Cycle Management at Millennium Physician Group, where she guides billing strategy during a period of significant growth. As Millennium expands its footprint, including the recent integration of Columbus Clinic and new facility planning, Kristi ensures revenue operations scale seamlessly. With deep expertise in EMR systems and RCM transformation, she continues to drive operational excellence across a complex, multi-state organization.
Kristi Lee VP RCM Millennium Physician Group
As Tryon Medical Partners evolves through a strategic private equity partnership designed to fuel growth while maintaining physician-led care, Malikah's leadership is critical to ensuring robust and scalable revenue cycle operations. With the practice recognized as the top primary care physician practice in North Carolina and #2 nationally, she supports financial systems that sustain excellence across its expanding network. Malikah’s work helps ensure that as Tryon welcomes more patients and opens new clinics, its billing, reimbursement, and revenue processes remain seamless and aligned with the mission of high-quality, patient-centered care.
In his leadership role, Merrick oversees essential operations at White-Wilson Medical Center — a trusted multi-specialty group serving Florida’s Emerald Coast for decades. Under his guidance, the center continues to deliver high-quality, comprehensive patient care while achieving robust financial performance and organizational efficiency. Merrick’s strategic oversight supports the collaboration of over 50 physicians across 19 specialties, ensuring patients benefit from both advanced services and a seamless care experience.
At a time when CareAbout Health is expanding its shared-services model with new C-suite appointments — including a COO and Chief People Officer aimed at driving national growth — Michele’s role is more crucial than ever. She ensures that billing operations maintain precision even as the organization scales. With her leadership, revenue cycle performance remains both agile and reliable, reinforcing CareAbout’s dual commitment to operational excellence and value-based care.
Richard has shaped South Shore Health’s revenue cycle strategy with initiatives that deliver measurable impact — most notably creating an outpatient rehabilitation program within home health services. His meticulous audit preparation kept the organization excluded from state audits for five years, safeguarding both compliance and financial stability. Leading teams from coding to payment posting, Richard ensures that every step of the revenue process reflects precision, efficiency, and regulatory excellence.
Sharlene Seidman brings over three decades of deep institutional knowledge and operational excellence to her role as SVP of Revenue Cycle at Yale New Haven Health. She has led major initiatives that cut friction out of the patient financial experience—implementing automation, virtual registration, and centralized support operations—to ensure patients focus on care, not collections. At a time when insurance authorizations, patient cost-sharing, and regulatory burdens are growing harder to manage, Sharlene’s leadership in aligning front‐line teams, technology, and finance has meaningfully improved both patient satisfaction and revenue integrity. Her vision and execution make her a standout leader in today’s revenue cycle landscape.
With 15 years of success in revenue cycle leadership, Ruby has built a reputation as both a catalyst for change and a driver of measurable results. She has led operations across private practices, physician management firms, software vendors, and large institutions — transforming traditional processes through technology and strategic innovation. Known for navigating rapid growth, reorganizations, and turnarounds, Ruby brings a strong foundation of ethics and integrity to every initiative she leads.
Tennille has championed multiple transformative initiatives at ApolloMD, as well as advanced automation in denials management, predictive analytics, prior authorizations, eligibility verification, coding assistance, and intelligent claims scrubbing. Her forward-thinking leadership has modernized revenue cycle operations, driving both efficiency and accuracy at scale. A recognized voice in the field, Tennille shares her expertise through webinars and conference presentations, inspiring peers across the industry.
Travis brings a strong financial foundation to revenue cycle leadership, having transitioned into the field after building his career in corporate finance. He joined Davida in 2019, where his contributions strengthened financial operations before he moved to Fox Valley Orthopedics in 2023 to lead its finance team. Today, Travis oversees budgeting, forecasting, and strategic financial planning, ensuring the organization remains well-positioned for sustainable growth and continued excellence in patient care.
MEET THE WINNERS
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Meet the Top 25 Billing Leaders
Kathy Saunders Senior Vice President of RCM Redefine Management
Kathy Saunders brings over two decades of revenue cycle leadership to her role as Senior Vice President of RCM at Redefine Healthcare, where she oversees end-to-end billing strategy across one of New Jersey’s fastest-growing multi-specialty providers. Through her stewardship of Medical Billing Associates, Kathy has built a 100% locally operated, client-first RCM infrastructure that’s known across the state for its precision, compliance, and recovery performance. Her commitment to transparency, payer accountability, and long-term financial health continues to shape the operational backbone of Redefine’s clinical expansion.
Kathy Saunders Senior VP of RCM Redefine Management
Meet the Top 25 Billing Leaders of 2025
Alenoosh Namagerdi Director of RCM HRC Fertility Management
These billing leaders are at the front lines of the revenue cycle, ensuring accuracy, timeliness, and consistency in every claim. Whether driving process improvements, mentoring staff, or tackling complex payer challenges, these leaders keep the financial heartbeat of healthcare organizations running strong. Click on a winner's snapshot to see how their expertise and dedication stood out in their nomination.
With a rich foundation in revenue cycle leadership, Alenoosh began guiding RCM at HRC Fertility in July 2021 after over a decade of leadership roles at Acuity Eye Group. As HRC Fertility expands — most recently opening a Beverly Hills location and acquiring the Zouves Fertility Center in the Bay Area — she ensures administrative excellence keeps pace with this regional growth. Alenoosh plays a key role in integrating advanced services like the new Dream Time IVF package with Geri® time-lapse incubation, helping translate these innovations into seamless billing and reimbursement systems. Her leadership ensures that HRC’s reputation for cutting-edge, compassionate family-building care remains firmly supported by operational strength.
Cecilia Mescain Chief Operating Officer Smile Central Dental
Charles Nubia Sr. Director of Revenue Cycle San Ysidro Health
Chelsea Long Billing Manager Heart & Vascular Partners
As a visionary co-founder of Smile Central Dental, Cecilia has been instrumental in establishing a pediatric dental practice that serves children across Paterson, Passaic, and Union City —often treating those who may not otherwise have access to care through Medicaid or other insurance programs. Operating with a genuine, mission-driven ethos, she oversees a growing team of over 80 staff across four locations. Her leadership remains rooted in community service, ensuring that dental education, compassionate care—and even therapy dogs—are part of how Smile Central transforms pediatric care one smile at a time.
Since stepping into his role in March 2022, Charles has played a vital part in supporting San Ysidro Health’s mission to deliver accessible, high‑quality care across San Diego County—now serving nearly 100,000 patients and maintaining financial resilience with over $200 million in annual revenue and strong net assets. As the organization modernizes its systems and boosts patient access through enhanced EHR support, portal tools, and multilingual care infrastructure, Charles ensures billing operations are robust, compliant, and aligned with every patient’s needs. His leadership allows San Ysidro Health to focus on equity, community impact, and compassionate care—knowing that the revenue cycle foundation remains solid.
With a focus on accuracy and efficiency, Chelsea manages the complex billing operations that keep Heart & Vascular Partners’ growing network financially strong. She plays a key role in supporting the organization’s recent expansion into new markets and partnerships, ensuring each practice transition is backed by reliable revenue processes. Her work helps providers stay focused on delivering exceptional cardiovascular care, confident that the financial side of the business is in capable hands.
Elisia Swain Billing Manager Heart & Vascular Partners
Elizabeth Bauer Business Analyst Fox Valley Orthopedics
Ellie Asali Billing Manager SohoMD
Ellen Stockton Director of Finance Advanced Urgent Care LLC
Heather Latko Director of Accounts Receivable Hopebridge
Irene Bird Billing Manager Seaview Orthopedics
Jennifer Jones Billing & Collections Specialist Redefine Management
Kathleen Cole Corporate Controller SAMGI
Keith Kellam Manager of RCM Tryon Medical Partners
Kendra Grove Revenue Cycle Manager Playabilities for Sensational Kids
Kerissa Abbott Claims Resolution Manager Caduceus Health
LaQuita Waddell Billing Manager Neuroscience Specialty Centers
Lauren Seltzer Billing Manager Seaview Orthpedics
Marissa Hartmann Lead Medical Claim Specialist Fox Valley Orthopedics
Michele Lengyel Lead Billing Analyst New Vitae Wellness & Recovery
Elisia supports billing operations at Heart & Vascular Partners (HVP)—a physician-driven MSO that’s rapidly changing the cardiovascular care landscape by fueling practice growth through strategic partnerships and operational excellence. As HVP continues to expand through collaborations like those with Advanced Heart Group and Colorado Springs Cardiology, Elisia ensures that billing processes remain scalable, streamlined, and compliant across a growing network of independent cardiology and vascular practices. Her precision and commitment help maintain consistent revenue flow, enabling clinical teams to focus on delivering high-quality, patient-centered cardiovascular care.
Ellie plays a vital role in shaping the future of revenue cycle performance at Fox Valley Orthopedics, a leading Illinois-based orthopedic provider serving 35,000 patients annually across physical therapy clinics, ambulatory surgery centers, and specialty practices. Her leadership bridges technology and process to increase efficiency, elevate financial outcomes, and deliver a smoother experience for both staff and patients. A true innovator, Ellie has spoken on webinars to share what makes her team successful and how others can leverage AI and technology to drive efficiency and productivity.
In a rapidly expanding telepsychiatry and teletherapy provider that's now serving patients across 20 states, Ellie ensures that billing operations stay accurate, compliant, and empathetic to the needs of the communities they serve. As SohoMD scales its reach with an easy-to-navigate platform offering concierge-style, evidence-based mental health care at the cost of a co-pay, Ellie’s meticulous leadership in billing ensures the patient experience remains seamless from intake to reimbursement. Her behind-the-scenes expertise supports the organization’s mission of making holistic, high-quality mental health care accessible and frictionless.
As the Director of Finance at Advanced Urgent Care—a community-rooted provider offering walk‑in urgent care seven days a week with on‑site labs, x‑ray, and CT imaging—Ellen ensures the financial systems keep pace with the center’s mission of accessible, high-quality care for all ages. Her leadership supports the efficiency and reliability of the billing and reimbursement processes essential to maintaining short wait times and compassionate service across multiple Colorado locations.
In her role overseeing accounts receivable, Heather supports Hopebridge’s continued mission to deliver compassionate, personalized autism therapy across more than 100 centers in 11 states—now marking 20 years of transformative care for thousands of children and families. As the organization accelerates access through its innovative 360 Care model—integrating ABA, occupational, speech, and feeding therapies under one roof—Heather ensures that billing systems remain streamlined and patient-centered. With families relying on clear, efficient financial processes to support their child’s growth, her work plays a vital role in enabling Hopebridge to uphold both clinical excellence and financial stability.
As the Billing Manager at Seaview Orthopaedics — a trusted regional orthopedic provider with over 40 years of service and six locations across Monmouth, Middlesex, and Ocean Counties — Irene supports both operational excellence and patient-centered care. With the practice recently expanding access through extended “OrthoASAP!” evening hours for urgent walk-in care, her role in ensuring streamlined billing processes is critical to maintaining smooth and responsive patient experiences. Backed by Seaview’s commitment to treating each patient with sincerity, open communication, and comprehensive services, Irene’s work helps uphold the seamless financial side of compassionate orthopedic care.
Jennifer plays a vital role in ensuring Redefine Healthcare delivers on its promise of operational excellence for orthopedic, spine, and pain management providers. She expertly handles billing, coding, and denied-claim resolution—key areas that form the backbone of Redefine’s services in maximizing revenue and helping healthcare organizations thrive amid reimbursement complexities. Her attention to accuracy and efficiency supports the company’s patient-centered mission, aiding growing practices to improve cash flow and maintain compliance while providing exceptional care.
Jennifer Jones Billing & Collections Specialist Redefine Healthcare Management
Kathleen Cole serves as Corporate Controller at SAMGI (Surgical Affiliates Management Group), where her financial stewardship is vital during a phase of strategic brand elevation. As SAMGI recently launched a high-impact partnership with communications agency Comprise to amplify its leadership in emergency surgical care, Kathleen ensures that growth in marketing investments and operational reach are matched by rigorous financial reporting and control. Her leadership anchors SAMGI’s fiscal integrity, enabling the company to scale surgical program expansion securely and sustainably.
Keith plays a vital role in supporting Tryon Medical Partners’ commitment to personalized, independent healthcare, ensuring billing operations remain accurate and patient-centered amid ongoing expansion in the Charlotte region. As the practice adds new clinicians and offers virtual visits, same-day appointments, and streamlined patient portal access, Keith’s work ensures financial systems support both accessibility and responsiveness. Backed by Tryon’s philosophy of stronger relationships for better health, his attention to detail and operational reliability keep the patient‑provider experience seamless from care through billing.
At PlayAbilities, a therapy-driven practice dedicated to developmental care for children with autism and other neurodiverse needs, Kendra plays a central role in aligning revenue operations with the clinic’s mission of whole-child support. From ABA and speech therapy to occupational and physical therapy, her work ensures billing processes support timely access and accurate reimbursement across complex, multidisciplinary care pathways. As the practice continues expanding across regions and payer contracts, Kendra’s leadership ensures operational consistency, streamlined eligibility verification, and precision in claims submission, which are critical to maintaining trust with both families and payers.
Kendra Grove Revenue Cycle Manager PlayAbilities
In her role at CaduceusHealth—a leading U.S.-based provider of solutions for RCM staffing, coding, and analytics—Kerissa ensures claim resolution is efficient, accurate, and patient-centered. Her leadership plays a key part in ensuring timely reimbursements and a smooth patient experience. As the organization expands with outsourced RCM services on the athenahealth platform, Kerissa’s expertise helps maintain both operational integrity and financial clarity for the growing provider network.
At Atlanta’s newly renamed Neuroscience Specialty Centers, LaQuita plays a vital role in ensuring that billing operations support fast, patient-first neurological care across concussion treatment, migraines, balance disorders, and advanced neurodiagnostics. With wait times minimized and access improved through streamlined scheduling and virtual visit options, her attention to detail in billing ensures both financial accuracy and a smooth patient journey. As the practice continues expanding its services under a multidisciplinary model, LaQuita’s work underpins the operational reliability essential to delivering expert and timely neurological support.
With a keen focus on precision and efficiency, Lauren manages the complex billing processes that support Seaview Orthopaedics’ busy, multi-location practice. Her work ensures that as the organization introduces services like OrthoASAP! urgent orthopedic care and extends hours to meet patient demand, the financial side operates seamlessly. By aligning operational needs with the realities of patient care, Lauren helps maintain Seaview’s long-standing reputation for both clinical expertise and exceptional service.
Lauren Seltzer Billing Manager Seaview Orthopedics
Marissa plays a key role in refining Fox Valley Orthopedics’ revenue cycle, especially as the practice embraces AI-driven enhancements. As Fox Valley rolls out integrated EHR and patient engagement tools like their upgraded athenahealth cloud system and enhanced patient portal, her precision in medical claim processing ensures smoother workflows and better financial clarity. With her keen eye and adaptability, Marissa helps balance exceptional orthopedic care—including in-house imaging, ambulatory surgery, and same-day urgent services—with billing accuracy that supports both patients and the organization’s growth.
At a behavioral health organization rooted in holistic, evidence-based care since 1983, Michele plays a crucial role behind the scenes—ensuring billing operations reflect New Vitae’s person-centered, recovery-oriented approach across multiple Pennsylvania locations. With services spanning residential treatment, outpatient programs, brain injury supports, and addiction recovery, the organization delivers culturally informed, trauma-responsive care tailored to veterans, young adults, and those navigating behavioral health challenges. Michele’s attention to compliant, transparent financial processes helps sustain New Vitae’s mission to renew hope and promote wellness through seamless access and care continuity.
Michele Lengyel Lead Billing Analyst New Vitae Wellness and Recovery
As Isaac Health drives innovation in brain health care—recently securing a $5.7 million seed round to expand its virtual and in-home memory clinic services—Shannon ensures that revenue cycle operations are positioned to support this rapid growth. Under her watch, billing and reimbursement systems remain agile and scalable, enabling timely access to dementia and cognitive care across new communities. Her work strengthens the company’s mission to break down access barriers and empower patients with seamless, high-quality brain health services.
Shannon Amman Revenue Cycle Manager Isaac Health
Since January 2015, Tristen has led daily oversight of EDI connections and claims submissions for more than 3,000 medical providers and payers—serving a critical backbone function in operational integrity across ApolloMD’s multispecialty network. Her extensive background spans roles in EDI management, data integrity, and cash application, equipping her to ensure seamless, compliant data flow that powerfully supports financial performance. Across an expanding organization dedicated to high-quality, clinician-led care, Tristen’s leadership preserves efficiency and accuracy when it matters most.
Tristen Brown VP of EDI & Enrollment ApolloMD
In his role overseeing billing operations, William ensures Cityblock Health’s value-based care model remains financially sustainable even as the company navigates a transformative growth phase. Amid an organization-wide shift—where Cityblock recently restructured 12% of its workforce to accelerate national payer partnerships and scale impact—his work keeps claims processing compliant, efficient, and aligned with the mission to radically improve care for underserved communities. William's leadership helps the organization stay mission-focused—delivering equitable, tech-enabled care—while bolstering financial resilience on its path toward broader regional reach.
William Oliver Director of Billing Operations CityBlock Health
Melissa “Minnie” Cambron brings deep expertise and entrepreneurial drive to her role as Manager of Denial Management at Commonwealth Pain & Spine. She honed her skills over a decade in insurance subrogation and medical billing, and later launched her own in-house billing company leading a team of coders and billers. Today, Minnie applies that experience to optimize denial management and strengthen revenue performance, ensuring both operational efficiency and patient-focused financial care.
Minnie Cambron Manager, Denial Management Commonwealth Pain & Spine
Shannon Amman Revenue Cycle Manager Issac Health
Melissa “Minnie” Cambron Manager, Denial Management Commonwealth Pain & Spine
Meet the Top 25 RCM Teams
Kim Broe Billing & Coding Director NorthStar Medical Management
Kim Broe leads billing and coding operations at NorthStar Medical Management, where she’s played a key role in supporting the organization’s recent expansion across Montana. As NorthStar scales its multi-specialty services, Kim has ensured billing precision keeps pace — strengthening coding workflows, guiding new team onboarding, and reinforcing payer compliance. Her leadership continues to anchor financial performance in a period of rapid growth.
Amanda Melwiki Claims Resolution Team Lead CaduceusHealth
Amanda Melwiki plays a pivotal role in optimizing claims operations at CaduceusHealth, a leading U.S.-based provider of solutions for RCM staffing, coding, and analytics. As Claims Resolution Lead, Amanda has been instrumental in identifying denial trends, improving speed-to-cash, and reducing rework cycles across specialties.
Meet the Top 25 Game-Changing RCM Teams of 2025
ApolloMD
These teams exemplify the power of collaboration in revenue cycle management. By combining diverse skills, embracing new technology, and aligning around shared goals, they’ve transformed operational efficiency and financial outcomes for their organizations. Click on a winner's snapshot to discover the teamwork and innovation that earned them recognition.
ApolloMD continues to set the bar in RCM excellence, caring for over 4 million patients in 2024 including 450,000 new visits, while achieving five-star CMS ratings across multiple partner hospitals and strong Leapfrog safety scores. Their RCM operations are driven by a culture of agility and innovation, supported by an employee-owner model and a servant-leadership ethos that enables rapid adoption of automation and data-driven workflows. By proactively optimizing coding, denial prevention, and workflow continuity, the team maintains administrative resilience and enhances financial performance without sacrificing clinician focus or patient outcomes.
Allied Digestive Health
Carbon Health
CareAbout Health
Clearstream Billing Solutions
Allied Digestive Health has distinguished itself through a recent expansion of its in-house pathology lab, enabling faster turnaround and streamlined diagnostic workflows across its 55 practices and supporting more than 200,000 patients in New Jersey. Their RCM leadership has proactively scaled denial prevention and underpayment detection efforts, bolstered by enhanced real-time monitoring of payer trends and workflows. This strategic evolution ensures not only financial resilience but also sustained care quality and administrative agility as the practice grows in complexity. Their forward-leaning approach cements Allied Digestive Health’s standing as an operational benchmark in digestive care.
Carbon Health stands out with its hybrid care model, seamlessly blending virtual and in-person services across 125 clinics in 13 states and serving a patient base over one million strong. In mid‑2023, they introduced hands‑free AI charting within their proprietary EHR, delivering accurate, comprehensive medical notes in under four minutes which boosts visit throughput by 30% without increasing administrative burden. This innovation not only enhances provider focus and patient connection but also reinforces operational efficiency at scale. By combining real-time AI documentation with rapid expansion into underserved markets and predictive health analytics, Carbon Health underscores its leadership in modern, technology-infused RCM.
CareAbout Health delivers forward momentum in value-based care by integrating care delivery across more than 1,500 physicians and over one million patients, spanning 14 markets and 900 clinical sites. Its Care360 platform drives remarkable RCM efficiency and quality with providers consistently exceeding 95% HCC coding accuracy, achieving a Net Promoter Score exceeding 90, and reducing both ER visits by 15% and hospital readmissions by 26%. With the strategic appointment of a new Chief Technology Officer in August 2024, CareAbout is deepening its commitment to analytics, provider experience, and real-time RCM visibility. Their scalable, physician-led model blending shared services, integrated technology, and clinical coherence solidifies CareAbout Health as an exemplar of modern, outcomes-oriented RCM leadership.
Clearstream Billing has set the standard for intelligent, tech-forward revenue cycle operations. With a national footprint and deep specialty expertise, Clearstream supports healthcare organizations in navigating today’s complex payer landscape with agility and precision. Their investment in automation and analytics has translated to measurable gains in first-pass resolution, denial prevention, and real-time financial visibility. Clearstream continues to lead with a proactive, insight-led approach – transforming RCM from a reactive function to a strategic advantage.
ClearStream Billing Solutions
Commonwealth Pain & Spine
Deca Dental
DxTx Pain & Spine
Emergency Physicians Of Tidewater
Ensemble Health Partners
Fox Valley Orthopedics
Heart & Vascular Partners
Hopebridge Autism Therapy Centers
Neuroscience Specialty Centers
Pinnacle Physicians Group
Red Rock Surgery Center
Redefine Management
Rippl Care
San Ysidro Health
Illume Fertility
Deca Dental Group continues to redefine what operational excellence looks like in dental revenue cycle management. As one of the fastest-growing DSOs in the country, Deca supports a broad network of practices with centralized, tech-enabled infrastructure that drives scale without compromising quality. Their disciplined focus on process optimization, payer analytics, and patient-centric financial workflows has delivered consistent results across collections, denial reduction, and time-to-cash. With a strong emphasis on standardization, automation, and strategic growth enablement, Deca’s RCM team plays a vital role in powering the organization’s continued national expansion.
Deca Dental Group
DxTx Pain & Spine has significantly scaled its network to over 60 ambulatory surgery centers and pain practices across nine states, while securing a key financing milestone exceeding $50 million in 2023 to invest in growth and operational sophistication. Rooted in a philosophy of "diagnose, don’t mask," the practice affiliates with physicians dedicated to precisely treating chronic pain at its source — a strategy that reflects both clinical leadership and cost-effective care delivery. Their RCM approach is reinforced by robust shared infrastructure empowering physicians to preserve autonomy while driving revenue cycle performance and administrative clarity.
Emergency Physicians of Tidewater (EPT) stands out as a top-tier revenue cycle team in one of healthcare’s most demanding environments. Serving high-acuity emergency departments across Virginia, EPT’s RCM operations are built to handle rapid patient throughput, diverse payer coverage, and evolving reimbursement models. Their deep integration with hospital systems, real-time analytics infrastructure, and commitment to performance transparency have enabled consistently high net collection rates and minimized billing lag. As emergency medicine continues to face downward pressure on margins, EPT’s data-driven and highly adaptive RCM model proves essential to sustainable practice operations.
Emergency Physicians of Tidewater
Ensemble Health Partners continues to define modern RCM leadership with transformative growth and innovation. In just the first half of 2025, Ensemble secured strategic, end-to-end revenue cycle partnerships with multiple systems now overseeing operations for 28 health systems and managing over $42 billion in annual net patient revenue. Their RCM services consistently deliver a 5% average net revenue lift, earned them Best in KLAS for end-to-end outsourcing for the fifth time, and drove a feature recognition as one of Modern Healthcare’s Best in Business (2024). With the launch of an agentic AI platform in collaboration with Cohere, Ensemble is shaping RCM's future with precision, performance, and purpose.
Fox Valley Orthopedics continues to elevate musculoskeletal care with strategic growth and operational distinction. As part of its 50-year legacy, the practice expanded into Yorkville in late 2023 — establishing a multidisciplinary site with in-house imaging and physical therapy to enhance care coordination. Under new CEO John Brady, the team is reinforcing its foundation of compassionate, efficient service delivery while strengthening revenue cycle operations through proactive denial prevention, underpayment detection, and automation to ensure timely, accurate reimbursement and sustain growth.
Heart & Vascular Partners has rapidly emerged as a strategic enabler for independent cardiology and vascular practices, contributing to an estimated ~$130 million in projected 2024 practice revenue across 39 locations and topping 30% provider growth organically. In early 2024, they accelerated regional expansion by partnering with St. Louis Heart & Vascular, enabling trusted clinicians to broaden care access across Missouri and Illinois. Their leadership presence was recently spotlighted at a MedAxiom-hosted webinar underscoring their emphasis on physician‑led excellence and operational resilience.
Hopebridge has deepened its impact in pediatric therapy by opening two new state-of-the-art autism centers in North Carolina — adding over 100 new jobs to expand access to integrated ABA, speech, occupational, and feeding therapies in underserved communities. With a renewed emphasis on clinical excellence, the organization continues evolving through its interdisciplinary 360 Care model, fortified by an in-house fellowship program that has raised BCBA retention rates by approximately 20%. As Hopebridge celebrates nearly two decades of compassionate, outcome-driven care across more than 100 sites nationwide, it remains committed to personalizing therapy journeys and equipping families with measurable progress and hope.
Hopebridge
Illume Fertility delivers leading reproductive care across five tri-state locations, earning national recognition as Castle Connolly “Top Doctors” in 2025 and the LGBTQ+ Healthcare Equality Leader designation for the seventh consecutive year. With more than 15,000 babies born through its programs, the practice pairs advanced fertility technology with inclusive, patient-centered services while optimizing revenue cycle performance to ensure timely reimbursement and support continued growth.
Keplr Vision has emerged as a champion for independent optometry, supporting over 260 practices with shared services that amplify high-touch patient care and practice sustainability. In early 2025, the organization expanded its leadership team with a dedicated Chief Network Strategy Officer and VP of Revenue Cycle Management to strengthen payer relations and tech-driven RCM infrastructure. After securing $80 million in funding in March 2023, Keplr accelerated investments in physician equipment, real estate expansion, and IT systems which reinforced their commitment to operational resilience and provider empowerment. With a leadership model rooted in optometry and a mission that elevates eye care through shared innovation, Keplr Vision is setting new benchmarks in scalable, practice-centric RCM leadership.
Keplr Vision
Kidz Medical Services has built one of the most resilient and adaptive revenue cycle operations in pediatric care. With a multi-specialty footprint spanning neonatology, pediatric cardiology, critical care, and emergency medicine, their team operates at the intersection of clinical complexity and financial stewardship. Kidz Medical’s RCM function is engineered for precision to manage diverse payer relationships, high-volume neonatal claims, and complex coding requirements with rigor. By investing in automation, real-time reporting, and payer-specific denial strategies, they’ve established a scalable, transparent, and high-performing RCM infrastructure that supports their clinical mission across Florida and beyond.
Kidz Medical Services
Neuroscience Specialty Centers, formerly The Concussion Center, now delivers comprehensive brain health services across Metro Atlanta, from concussion care to advanced neurodiagnostics. Their streamlined model eliminates waitlists, ensuring patients are seen in weeks. Since rebranding earlier this year, they’ve launched a brand film with pro athlete Brock Bowers and strengthened revenue cycle operations to improve reimbursement, accelerate collections, and fund expanded access. With new services, faster care, and stronger financial performance, they’re redefining patient-first neurology in the region.
Pinnacle Physicians Group exemplifies revenue cycle leadership in value-based, multi-site primary care. With a growing footprint of clinics serving diverse patient populations, Pinnacle has built a scalable, high-touch RCM model that ensures strong financial performance while maintaining a seamless patient experience. Their centralized billing operations leverage payer analytics, automated denial workflows, and proactive performance monitoring to minimize revenue leakage and accelerate cash flow. In an era of increasing complexity around risk-based contracts and prior authorization, Pinnacle’s disciplined and data-driven approach keeps their revenue operations both nimble and reliable.
Red Rock Surgery Center, a physician-owned ambulatory surgery center in Las Vegas, is notable for its breadth of outpatient care all delivered in a state-licensed, AAAHC-accredited facility. Their multidisciplinary team ensures patients benefit from advanced, personalized treatments in a comfortable, high-touch environment with same-day or overnight recovery options. With direct physician ownership and an emphasis on administrative agility, the center combines clinical breadth with revenue cycle efficiency — a model of autonomy and patient-centric operation in ASC leadership.
Redefine Healthcare Management has earned its place as a trusted operational partner for over 50 medical practices, delivering measurable impact with more than $100 million in cost savings and improving operational efficiency for 95% of its clients. Renowned for blending strategic, financial, and compliance capabilities with tailored consulting, Redefine enables practices to thrive with precision and scalability. With expertise in optimizing revenue flow, contractual negotiation, and regulatory alignment, the firm helps providers unlock financial performance while maintaining clinical focus.
Redefine Healthcare
Rippl Care is transforming dementia support with a virtual-first model that empowers seniors to stay safer at home. In 2025, early findings from their CMS GUIDE program participation showed a 30% reduction in emergency department visits, alongside exceptional patient satisfaction including nurse practitioners, social workers, and care navigators trained via their own academy in partnership with McLean Hospital. Serving seven states to date and backed by $55 million in funding, Rippl is setting a new standard for scalable, evidence-based dementia care that prioritizes outcomes, caregiver support, and value-based innovation.
San Ysidro Health sets a high bar for accessible, community-centered healthcare across San Diego County, delivering integrated medical, dental, behavioral, and social support to over 160,000 individuals annually through a network of 50+ sites and four senior-focused PACE centers. The organization is further expanding its commitment to equitable care with a new PACE and after‑hours urgent care hub in the Jacobs Center, slated to launch with 500 senior participants supported and 175 jobs created by spring 2026. San Ysidro has also unified its technology infrastructure by consolidating five EHR systems into one platform and deploying multilingual conversational AI at its contact centers. This is all in an effort to enhance patient satisfaction, inclusion, and operational effectiveness.
Seaview Orthopaedics delivers specialized orthopedic, sports medicine, and pain management care across six southern New Jersey locations. Known for community impact, the practice has partnered with RWJBarnabas Health and Operation Walk USA for three consecutive years to provide free joint replacement surgeries for uninsured patients. Operationally, Seaview has streamlined patient intake through digital forms and scheduling, generating more than $765,000 in ROI within five months and freeing staff to focus on care. This blend of clinical excellence, community service, and operational efficiency sets Seaview apart as a leader in modern RCM.
Seaview Orthopaedics
Trusted by 70,000+ patients, SohoMD has scaled rapidly into a national mental healthcare leader by pioneering comprehensive, integrative psychiatry rooted in evidence-based, whole-person care. As early as mid-2023, they began embedding remote patient monitoring into their virtual model using connected devices to track physiological indicators and amplify treatment insights. Added to this, a digital-first transformation optimized their online intake, provider workflows, and billing, enabling consistent, scalable growth through automation and a provider-centric infrastructure.
SohoMD
Star Medical Clinic delivers high-touch, community-rooted care while maintaining a disciplined, scalable approach to revenue cycle management. Serving patients across the Jacksonville, NC area with a focus on family medicine, urgent care, wellness, and chronic care, Star balances accessibility with operational precision. Their RCM team supports high-throughput services, such as walk-in visits and preventive screenings, with clean claims, efficient eligibility workflows, and timely denial resolution. By streamlining back-office functions and optimizing front-end capture, Star Medical Clinic ensures that every patient interaction supports long-term financial sustainability and practice growth.
Star Medical Primary & Urgent Care
Star Medical Clinic
Seaview Orthopedics
Commonwealth Pain & Spine serves patients across Kentucky, Southern Indiana, Illinois, and beyond with a compassionate, evidence-based Complete Care Program led by dual-board certified interventional pain specialists. The group is expanding with new ambulatory surgery centers in Evansville and New Albany for same-day minimally invasive spinal care, launching a mobile app for pain tracking and clinician communication, and advancing research in neurostimulation and non-opioid therapies with a goal to reach 100,000 patients in clinical trials by 2027. This blend of clinical leadership, operational growth, and innovation keeps them at the forefront of patient-centered pain management.
